It’s not what you think it is. We love our customers but it seems they may also love us back…
“I am so highly impressed by James at the South Austin location. I had my car in for insurance claim in late June and this past Sunday my car wouldnt start. The battery terminal was corroded and broke off. I called James because I was unsure if that had been incorrectly attached when the repairs done, causing such a fast corrosion. I had it towed to the center, James took a look and personally got the part and fixed it AND had my car washed as it was also dusty. I am on the verge of tears from such amazing service. You just don’t get treated with this kind of kindness these days, and it’s very nice to experience as a single woman who usually gets ripped off at service centers. When you say you stand behind your work, YOU DO. RAVING FAN.” – Tamara F., South Austin
“I had a wonderful experience. I was timely kept informed, and Russ was so personable.” – Kristen W., Lewisville
“Excellent.” - Rose G., Conroe
“Rita was EXCELLENT! Along with everybody else!!” – Elizabeth C., Conroe
“Excellent. My adviser was Tina at the Spring Creek Road location and she was superior. She kept me advised and up to date throughout the process. In addition, she was personable, professional and very courteous. ” – Kelly C., Plano
“Great Service!” April P., Pearland
“Great. I appreciated the calls that updated me on the status of my car. I never had to wait long at the shop, and my car was very clean when I picked it up. The work was done very well.” – Tobi B., Oak Cliff
“Excellent. I received timely updates regarding the status and the results were fantastic! Many, many thanks!” – William J., Lewisville
“Great and dependable work. I would have no problems having my car repaired there again.” – Ronald O., Perrin Beitel
“Tops. Mr.Nick Turk gave us excellent service beyond what I had expected. The young ladies at the service desk were friendly and remembered my name each time I came in. We would recommend your shop to anyone needing work on their auto. Thank you to your staff and especially for Nick for all his help.” Robert B., Kingwood
“Good.”- Joe R., Leander
“Excellent.” – John F., South Fort Worth
“Great customer service and speedy turn around for repairs.” – Alicia L., Leander
“Excellent.” – Andrew W., San Pedro
“Thank you, thank you. I had a great experience. I was kept informed throughout the whole process, by email, phone & text messages. Everyone I came in contact with was very friendly & helpful. I give your service, your staff, & everything else an A+.” – Jackie C., Kingwood
“Awesome!!” – Dana O., Frisco
“Great.” – Paul C., North East Dallas
“Very Good.” – Robert L., Spring
“Service King was recommended to us by our insurance company. We have only lived here 4 years and not knowing of any body shops, we took our truck to Service King. Curtis Nail was my advisor. He was so helpful, explained everything to me, and was so nice. For a woman to go to a body shop and be treated so well was refreshing! Curtis said my truck would be ready in 5-6 business and days it actually was done when they said it would be. The job they did on the truck was amazing. It looks brand new. I am very pleased with Service King and if I ever have to have anything fixed again, they would be the one I would go to. As for my advisor, he was fantastic. Curtis was very professional, but not to the point that he talked over my head explaining things. Very friendly service. All in all, extremely satisfied!!” – Melissa K., Lewisville
“Cheers go out to service writer Jerry Long at the North Richland Hills location! My car looked better than it did before the accident! Jerry went over and above what he had to do and got my car back in record time. Actually, he made the whole deal a pleasurable experience. Thank you, Jerry!” – Kaye M., North Richland Hills
“Our service was excellent. We had great communication on the status of our car. We could not ask for better service.” – Jane D., Frisco
“Great communication & excellent repair experience. Service Advisor Kevin Gomez was knowledgable & communicated every step of the repair process.” – Cynthia V., Humble
“Excellent.” – Cleve S., Babcock
“Good.” – Carey L, Humble
“Hail damage repair went smoothly.” – Alyce, Plano
“Outstanding repair job. My contact at Service King was Cody Farber. He kept me informed every step of the way. The entire team went above and beyond in making sure we had an experience that delighted us. Thanks for a great job.” – Kyle R., 10475 Southwest Freeway
“Great. I am a loyal customer. I will not let anyone [else] touch my cars. All your staff get a 10 out of 10 from me.” – Juan M., Galleria
“Great service. Michael Kirkland did an excellent job of keeping us informed on what was going on and following up on everything. He was very helpful, as well as personable. The job done was excellent, and it was great to have a rental service on site. Jamel was very nice and accommodating.” – Charles J., Grand Prairie
“Coby was wonderful. Truly outstanding. [He] kept me informed throughout the entire process and even hand delivered the vehicle to my front door. Wow!” – Bobby M., 10475 Southwest Freeway
